dak888 Privacy Policy

This Privacy Policy applies to the official website of dak888, https://dak888.lat, and all related services. When you use our platform, you are considered to have agreed to the terms of this policy. We treat the privacy of your personal information as our highest priority and keep your data secure through SSL encryption technology.

Please read this policy carefully. If you have any questions, contact us directly.

1 What Information We Collect

To register your account and provide our services, dak888 may collect the following types of information:

1.1 Information You Provide Directly

• Identity Information: Full name, date of birth, national ID number (for KYC verification).
• Contact Information: Email address, mobile number.
• Financial Information: Account details required for bKash, Nagad, Rocket, or bank transfers.
• Login Information: Username and encrypted password.

1.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage Information: Which pages you visited on the site, how long you stayed, which games you played.
• Cookies and Tracking: Cookies are used for session management and to improve service quality.

1.3 Information Received from Third Parties

For identity verification (KYC) or fraud prevention, we may receive limited information from approved third-party verification agencies when needed. This information is used solely for security purposes.

2 How We Use Your Information

dak888 uses your personal information for the following legitimate purposes:

• Creating, managing, and securing your account.
• Processing deposits and withdrawals and verifying financial transactions.
• Complying with Anti-Money Laundering (AML) and KYC requirements.
• Resolving technical issues and providing customer support.
• Detecting and preventing fraudulent activity.
• Improving platform services and enhancing the user experience.
• Ensuring responsible gaming and supporting at-risk players.
• Meeting applicable legal obligations.
• Sending promotional information and bonus offers with your consent.

3 Data Storage and Security

The security of your information is our highest priority. dak888 employs the following technical and organisational measures:

3.1 Technical Security

• SSL/TLS Encryption: All your data communications are transmitted through encrypted connections.
• Data Encryption: Sensitive stored data is kept in encrypted form.
• Firewall and Access Controls: Strong firewalls and role-based access controls are maintained to prevent unauthorised access.
• Regular Security Audits: Regular security tests are carried out to identify system vulnerabilities.

3.2 Data Retention Period

We retain your information for as long as your account is active and for as long as required under applicable legal obligations. Even after an account is closed, certain information may be kept for a defined period for financial and legal reasons.

Once the defined retention period ends, your information is securely deleted or irreversibly anonymised.

4 Sharing Your Information

dak888 never sells your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

• Payment Processing: Information required to complete bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial institutions.
• KYC Verification: Approved verification agencies for confirming identity.
• Game Providers: Licensed game studios including PG Soft, Pragmatic Play, JILI, and Spribe — for gameplay data only.
• Technology and Hosting: Trusted technology partners for operating the platform.

All of the above partners operate under strict confidentiality agreements and may use information only for specified purposes.

4.2 Disclosure for Legal Reasons

We may be required to provide relevant information in response to a court order, direction from a government regulatory authority, or a lawful demand from a law enforcement authority. In such cases, we always follow a policy of disclosing only the minimum information necessary.

5 Cookie Policy

dak888 uses cookies to keep the website functioning properly and to improve your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Functional Cookies: Remembering your preferences such as language and settings.
• Analytics Cookies: Understanding which pages are used most and improving site performance.

5.2 Cookie Controls

Cookies can be disabled from your browser settings. Please note that disabling essential cookies may disrupt some core functions of the site and you may not be able to log in properly.

6 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances, though it may not be possible to delete it entirely if legal obligations apply.
• Right to Restrict Processing: You may request that the use of your information be limited in certain circumstances.
• Right to Data Portability: You may receive the information you have provided in a structured, machine-readable format.
• Right to Object: You may object to direct marketing or certain types of processing.
• Right to Withdraw Consent: You may withdraw consent at any time for any processing that is based on your consent.

7 Protection of Minors' Information

dak888 is a service for those aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will take immediate steps to delete that information and close the associated account.

The age verification process is an integral part of our registration and KYC procedure.

8 International Data Transfers

Our servers and service providers may be located in various countries. Your information may be processed outside Bangladesh. In such cases we ensure that:

• Applicable international data protection standards are followed.
• Appropriate safeguards are maintained for data transfers.
• Data protection terms are included in agreements with third parties.

9 Third-Party Links and Services

The dak888 platform may include services from licensed game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers may have their own privacy policies that differ from ours. We are not responsible for their privacy practices.

However, we only work with game providers who follow industry standards and believe in the principles of fair play.

10 Changes to This Policy

dak888 may update this Privacy Policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform. If you continue to use the service after the changes, you will be considered to have agreed to the updated policy.

The "Last Updated" date at the top of this page always indicates the date of the most recent revision.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali through the website

Our privacy team will process your request as soon as possible. Our goal is to ensure your information remains protected.